Last updated: October 22, 2026
Laymance Lighting (“Laymance Lighting,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit laymanceartlighting.com (the “Site”), contact us, or schedule a lighting consultation, how we use that information, and the choices you have.
Information We Collect
Information you give us. When you fill out our consultation or contact form, chat with us, call, text, or email us, we may collect:
- Your name, email address, and phone number
- Your organization and website (if you provide them)
- Your street address, city, state, and postal code
- The services you are interested in and any message or project details you share with us
Information collected automatically. When you visit the Site, we and our service providers may automatically collect information such as your IP address, browser and device type, pages you visit, how long you stay, how you arrived at the Site (for example, from a Google search), and how you interact with pages, such as clicking a phone number or email link. We collect this using cookies and similar technologies, described below.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and schedule lighting consultations, installations, and service visits
- Provide estimates, perform our services, and follow up on completed work
- Send appointment confirmations, reminders, and service updates
- Send occasional news, lighting tips, and promotional messages if you have agreed to receive them
- Understand how visitors use the Site so we can improve it
- Protect the Site from spam, fraud, and security threats
- Comply with legal obligations
Text Messages (SMS)
If you provide your mobile number and agree to receive text messages, Laymance Lighting may send you texts about appointments, scheduling and confirmations, service updates, and occasional promotions. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for help. You can also call us at 713.271.6271.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with service providers who help us send messages on our behalf, and only for that purpose.
Cookies, Analytics, and Similar Technologies
Cookies are small files stored in your browser. We use them, along with similar tools, to keep the Site working, remember your preferences, and understand how visitors use the Site. The tools we use include:
- Google Analytics and Google Tag Manager, to measure visits, traffic sources, and actions such as form submissions and phone or email link clicks. Learn how Google uses data at policies.google.com/technologies/partner-sites.
- Microsoft Clarity, which records how visitors scroll, click, and move through pages so we can find and fix problems with the Site. Clarity’s settings mask text typed into form fields, and our consultation form is hosted separately and is not recorded.
- Live chat (Tidio), which lets you message us from the Site and stores your chat history.
- Embedded content from Facebook, Instagram, YouTube, and review widgets, which may set their own cookies when you view or interact with them.
Your cookie choices. When you first visit the Site, a cookie banner lets you accept, reject, or customize non-essential cookies. You can change your choice at any time using the cookie preferences link on the Site. You can also block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout. Some parts of the Site may not work properly if cookies are disabled.
How We Share Information
We do not sell your personal information. We share information only as described here:
- Service providers who help us run our business and the Site, such as website hosting, our customer relationship and scheduling system (LeadConnector), email and text messaging, live chat, analytics, and security and spam-protection tools. They may use your information only to provide services to us.
- Project partners, such as an electrician, builder, or designer working on your project, only when needed to complete work you have requested.
- Legal and safety reasons, when required by law or to protect the rights, property, or safety of our customers, our business, or others.
- Business transfers, if our business is sold or merged, in which case your information may transfer to the new owner under this policy.
How Long We Keep Information
We keep customer and inquiry records for as long as needed to provide our services, maintain our service history with you, and meet tax, accounting, and legal requirements. Analytics data is kept according to the retention settings of the analytics provider.
How We Protect Information
The Site uses encrypted (HTTPS) connections, security monitoring, and regular backups, and we limit access to customer information to people who need it to serve you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
- Email: use the unsubscribe link in any marketing email.
- Text messages: reply STOP to any text.
- Access, correction, or deletion: contact us to ask what information we have about you, to correct it, or to ask us to delete it. We will respond within a reasonable time and as required by applicable law. We may need to verify your identity, and we may keep certain records where the law requires.
Children’s Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children.
Links to Other Websites
The Site may link to other websites, including our Preferred Partners and social media pages. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Laymance Lighting
Serving the Greater Houston area
Phone: 713.271.6271
Email: info@laymanceartlighting.com